Contact
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Pick the topic that fits — routing it correctly gets you an answer faster.
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Sales and setup
Start here if you want it set up in your shop, want a demo, or want to talk pricing. We get back to you once we receive your request.
Request setupTechnical support
If you are an existing customer, write from the email registered to your account. Including your store code speeds things up.
Email supportData protection requests
For access, correction or deletion requests regarding your personal data. Requests are concluded within 30 days at the latest.
Submit a data requestResponse times
We read weekday messages the same business day. Sales applications get a reply within 2 business days; support requests sooner depending on urgency. We do not promise 24/7 support today — when we do, it will say so here.
destek@heppchat.comCompany details
Official details for invoicing and legal correspondence.
- Data controller
- İbrahim Avcı (HeppChat)
- Legal name
- İbrahim Avcı — Şahıs şirketi
- Address
- Musalla Bağları Mah. Bayırbaşı Sk. No: 27 İç Kapı No: 101, Selçuklu / Konya
- Tax office
- Selçuk Vergi Dairesi (Konya)
- Tax / national ID
- 47572187708
- Phone
- 0537 699 16 10
- destek@heppchat.com